Tuesday, August 30, 2005

8:30-9:00 Welcome

9:00-11:00 Level set (core representative presentation of the different points of view of the different groups).

11:00-11:30 Presentation of a sample problem case for small group discussion and projection of the afternoon activities

11:30-12:30 Small group work on the problem case, with the group playing it out as if it's a real problem. The group will then step back and identify the concerns, issues, and tensions implicit in their respective roles, placing themselves and their concerns in the Venn diagram of intersecting areas among groups.

12:30-1:30 Working lunch in the small groups. Groups will continue discussing perspectives taken in solving the case problem.

1:30-2:30 Troubleshooting demo with a wizard going through actual problem solving

2:30-3:00 Break

3:00-3:30 Groups reconvene and compare their outcomes from the morning session to what the wizards did (and didn't do).

3:30-5:00 Each group reports on their morning and post-demo sessions

5:00-6:00 Open Clinic - The floor is open for participants to ask about their particular areas of concern and get feedback from the group, with wizards available for questions.

Wednesday, August 31, 2005

9:00-9:30 Recap of Day 1

9:30-10:30 Wizard responses

10:30-11:30 Presentation of Dr. Mirel's findings/insights into dynamics, patterns, and interactions facilitating and obstructing collaboration, coordination, and cross- domain communication. Followed by a whole group discussion of next steps, summary of issues, resolutions activities for issues, research agenda items, technical recommendations, operational/communication issues and action items.